Culligan of Charlotte Testimonials

I posted my information on Culligan's website to have them contact me regarding a water filtration system for my home. The very next day I was contacted by Troy W..... who was able to come to my home that very afternoon to discuss my options. He was extremely knowledgeable and directed me towards the best option and promotion for me. My experience, to this point, has been exceptional! I would definitely recommend Culligan and Mr. W..... to anyone who wants to feel appreciated as a prospective customer. I would also mention that the other two companies who were listed on Google as servicing my area have yet to contact me after my request for assistance and that has now been two weeks ago. One week after the first meeting, a gentleman by the name of Matthew installed my water filtration system and I now have exceptional water that I am comfortable about drinking. Matthew installed the system within one hour, professionally utilizing the space I had and assuring me that I would not have to be concerned about leaks. He was very professional in his work and appeared to be genuinely pleased to be able to assist me. The system is working perfectly. I am so pleased with the service I have received so far. I look forward to sharing my experience with others. Thank you.

R..... R.....
Belmont, NC

Dear Culligan Charlotte: This email is to compliment one of your employees who was at my home today to replace salt. I believe his name is James. He rang the doorbell to announce his arrival, and when he finished, he rang again to tell me that both light bulbs had burned out in the space where the water softener is. He offered to replace them for me. That's not part of your regular service, but I am a widow and having someone do that for me was very special. He even took the two burned out bulbs with him when he left. It's this sort of employee who does a kindness for another who makes a
company become special. Thank you for sending James to my home today.

Polly H.
Mooresville, NC 28117

Hello Fred: David and Matthew came in did their good work and left, they both seem to have a sense of urgency by doing the work promptly and caring to make sure the work is performed properly . Each person in your organization that I met or emailed all exhibited a good attitude.
Thank you.

N..... C.....
York, SC

Culligan of Charlotte is the most professional and dependable company I have ever had in my home. They are always on time and go beyond what you expect from a company! I highly recommend them for all your water filtering needs. You too can have pure water and know the benefits of a quality company!

Patricia F.
Randleman, NC

You and I have never met, but I wanted to pass along a view from the other side of your provider – customer operation. This experience began when your salesman came to the house, tested our water and gave us a complete and knowledgeable assessment of our situation. After we asked him to return for an order, he responded quickly and showed sincere appreciation for the order. The installation team were efficient during the entire procedure. They could not have worked harder if the CEO of Culligan watched.

I just wanted you to know that I was very much impressed with your entire professional process, and that Culligan can feel blessed to have such a great crew on their jobs. Keep up the good work!

Bruce & Janet
Midland, NC

Thank you so much for taking the initiative to repair our water softener over the holidays. We had been on vacation during the time of repair and it was comforting to know it had been taken care of and ready to go upon our return.

Dawn S.

Please send our thanks to all involved with testing, fixing, replacing and servicing our softener. Appreciate the time and service you send our way. The replacement tank has fixed the problem we were having.

Bonnie & Joe S.

Thank you for sending David as my service person. He is GREAT! I appreciate him and your company so very much. I believe our water is clean and safe to drink.

Rick S.
Matthews, NC

Your staff, John, Fred, and David, are professional, polite, and extremely helpful. These three gentlemen are to be commended.


I wanted to let you know what a great dealership Culligan Charlotte is and how they are a “crown jewel” for your company. I live in Randleman, North Carolina and I am an approximate 2-hour drive from their dealership. They have always been professional and eager to serve our needs. The technicians they send are always knowledgeable, professional, and punctual.

They have been our dealership for 3 years now and I could not be more satisfied. Their service and professionalism is exactly what I expected from your reputable company. They are to be commended!

Patricia F.
Randleman, NC