Customer Service Representative
Culligan of Charlotte has an immediate need for an Installation Technician. This position will focus on installation and repair of water treatment equipment in residential and commercial venues. The ideal candidate for this role will have experience as a Service Technician in the field of plumbing, maintenance, HVAC, solar or similar industry.
This position has a starting base pay of $20-22/hour, depending on experience! Culligan Installation Technicians are essential to the continued growth and success of our dealership. We are seeking an individual that is looking to grow their career with an organization dedicated to continued education and career advancement. As your knowledge of the water treatment industry grows, so does your compensation.
The Customer Service/Sales Representative is a hybrid position that attracts potential customers by answering product and service questions; suggesting information about other products and services, and making certain that the Customer’s needs are addressed and taken care of. A typica day will include: Taking phone calls, Process field orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction.
Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures with regard to Customer Support. The target is to ensure excellent service standards and maintain high customer satisfaction.