What's in your water affects everyone at home

Excellent service. Very pleased with everything done. Very polite and qualified young man.

Awesome experience. Arden was honest and didn't try to sell me something I didn't need. Hope the equipment is as great as he was. I'll update this review with my experience after I get my equipment installed.

Matt came out to sow us some options on getting quality drinking water.We decided on the hot/cold option that sits on the counter. We decided on owning instead of renting and it's a good $25-$30 cheaper than renting a cooler that holds 5 gallon bottles. It will be installed Monday and we can't wait!!

Arden was so knowledgeable, such a nice person, explains the steps and normal process, and it seems like they dont hard sell you right away. All and all they offer an amazing service and knowledge about our water that we all desperately need in order to improve our families health.

Great experience working with Culligan. Very happy with my initial experience with Arden and Alex.

Rob Woodlief's was on time, efficient, and exceptionally friendly. Culligan does it the right way.

Rob was timely, friendly and servicing was great. The Culligan water system has been the best decision we ever made. Culligan’s service guys are always like family coming home! Rob is even Smokey approved!!

Arden arrived on time and explained the system that fits my needs. No pressure and very informative. Thanks!

Marcus is great! He doesn’t give me any bull. He just tells me like it is! Have had Culligan for 25 years and never been unhappy!

Clay Rogers did an outstanding job. Smooth scheduling and an easy RO installation. Thank you for job well done!

Culligan’s water filtration service is good overall, but I’m giving it 4 out of 5 stars due to some unexpected charges. Even for the annual maintenance visit, they charge around $130, which I didn’t anticipate. Additionally, if the app doesn’t work on your phone, they charge between $100–$200 just to come out and set it up.My concern is that the app and system are part of their service, so customers shouldn’t have to pay extra when something on their end isn’t working properly. Because of these additional costs, my experience hasn’t been completely satisfying.

I had an incredible experience with my Culligan install. The water is already tasting better, and I’m so excited to be clean water running through my whole house. The shower with soft water was amazing too. Not only that, but Alex and Dalton did an incredible job. Not only were they efficient, but they were educating me along the way. Good to see how much they care. Even my pups loved them!!! 5 stars isn’t enough! Thank you…

My experience with Matthew today excellent he was very friendly and knowledgeable

I am so happy with my Culligan water equipment. I have a softener, an RO system and just got a chlorination system. Arden is the best. He gives you the best options for your water but doesn’t push you to buy anything. Alex and Dalton did the installation and they did an awesome job!!! Would recommend to anybody having any kind of water issues.

Super friendly service and outstanding quality of water filtration!! Would never go back to unfiltered water. Rob (technician on last service visit) is also a genuinely friendly person and had a great time talking about vinyl collections and audio production!

Great work done by Jack Terell on our annual maintenance!

Very happy with Jack Terrell

We were looking for a whole house water filtration system. Arden tested our water and was able to provide us with a great solution that didn't break the bank.

Did a great job. They were accommodating and easy to work with.

Fantastic service!!!

The gentleman did a wonderfuljob and he's also very nice and pleasant.I still find prices a bit too high but not his fault.u

Jack is always professional, thorough, friendly and efficient. And he loves my dog

I chose Culligan for a RO system because of its reputation. I have not been disappointed. The system works great and the customer service is excellent. There were issues initially with water flow. Culligan came out a number of times and were relentless in working toward a solution. The issue was on the side of water flow into to the home and not with the Culligan equipment. I recommend the Charlotte Culligan team.

Alex did an amazing job installing my system and explaining how to maintain it. It was complicated installation involving bringing the plumbing to the outside of the house since the main water was located in my pantry. He ran the pipes in a way you couldn’t even tell they’re there and I didn’t lose any space in my pantry. Thank you, Alex.

Everyone is wonderful been with the company for 5 years. Great service. Thank you.

Courteous, knowledgeable

Very good!

We’re a year into our Culligan system and it’s one of the best investments we have made. Our county Union continues to have quality water issues… so we have some peace of mind now!** UPDATE** We’re in year 5 now with our system and are so thrilled to be done with plastic water bottles. This year, Brandon Yerkes serviced our system and he was fantastic! Love to see knowledgeable people nerd out in their field.

Rob Woodlief service was awesome I would recommend him again, very informative and knowledgeable

Thank you Culligan for my clean water! Rob came to service our system and he was professional, efficient, and always so friendly! He got us up and running again!

Clay Rogers from Culligan of Charlotte installed our water system in our home and did an excellent job. He was professional, knowledgeable, and took the time to explain everything clearly. The installation was smooth, clean, and completed with great attention to detail. We truly appreciate his hard work and outstanding customer service. I would highly recommend Clay Rogers and Culligan Water Systems to anyone looking for a quality water system and dependable installation.

Jack is a pleasure to work with- Very knowledgeable and very personable. He arrives when he’s scheduled and does good efficient work.

We have a smart HE 1 municipal water softener. Installation was very smooth. Everyone we interacted with was professional and courteous. So far, the system seems to be working very well.

Rob always does a great job servicing my system. He explains what he’s doing as well as why he’s doing it. Very knowledgeable and answers any questions I may have. Very friendly and professional. Customer service is a big part of any company and Rob is my face of Culligan.

We needed a water softener and filter for our home, Wes came in and was very helpful on advising what’s required based on the water test he did. So easy to work with him and he got the installation done in a day. Strongly recommend him. The system works great so far and the changes were noticeable so quickly. Thanks again Wes for the help and educating me on the various systems available and what is needed for my home.

Marcus was fantastic! He performed the yearly service needed, but he even pointed out a problem we had under our house, totally unrelated to his job, and he helped fix it!!

Culligan has reliably provided whole house water filtration service for the last several years. I also really appreciate that the annual equipment service fee was recently reduced.Marcus, the Culligan technician for my 2026 appointment, was prompt, friendly, and knowledgeable. He also did a great overall job making sure that I understood the results of my water test and carbon filter lifespan.

I rented a reverse osmosis system from Culligan for over 10 years, but recently moved. While Culligan offers moving services, I wasn’t sure what the water situation would be in my new home, so I decided to wait and see.By the second month after my move, I was really missing my Culligan water, so I contacted Culligan of Charlotte, the closest service provider for my area. They sent out Wes, who was such a sweet, friendly, knowledgeable, and informative young man. He took the time to thoroughly explain all of my options, which made the decision easy.There was absolutely no pressure, and his honesty was genuinely refreshing. It made the whole experience comfortable and easy, and it was clear I could trust what he was telling me.I happily give Culligan of Charlotte ⭐️⭐️⭐️⭐️⭐️ and Wes gets ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Arden was honest, fair, and personable. Great job getting what I needed with super fast and perfectly done installation. Thank You

On time. Courteous. Explains everything.

Ty and the Culligan team have been great. They are very responsive and always professional!Rob came today to address a concern in the crawlspace. He was here within a few hours of my call and took care of the problem! Friendly, professional, and efficient. Thank you!Brandon was terrific today. He came on time, took care of the filter, added salt and checked the system when finished. A very efficient visit!

We needed a water filtration and softener system for our well /tankless heater combo. Taft came out and told us what he recommended. Not pushy and very informative. Made the process very smooth and easy.Alex came out a few days later to install the system we purchased quickly and cleanly. I’ll definitely use Culligan for any needs in the future.

Rob performed service and answered questions regarding the system process.