Are You Concerned About Water Chlorination Or Trihalomethanes (THMs) In Your Water?

Trihalomethanes (THMs) are created from a chemical reaction between water and the chlorine used to disinfect it. You should not drink water with a high level of THMs. This article explains some of the health risks of trihalomethanes, including reproductive problems and cancer. Drinking water in many communities in the Charlotte Metro is treated with chlorine or chloramines, which could lead to the production of trihalomethane (THMs) as well as a bad taste and odor. The bad news is that you definitely do not want to be drinking THMs.

What our clients say

There’s a reason Culligan of Charlotte is the best water treatment company in Charlotte Area with over 278 4.8-Stars Google Reviews.

Randy Miller

Wes with Culligan was very knowledgeable and answered all our questions. Have known about Culligan for years and always trusted their products. Very excited to purchase a whole house filtration system and Osmosis drinking water system from Wes.Update: Logan came and installed the new filtration system today. Again very knowledgeable and great installation skills! He actually made a complex install look easy. He put in the whole house filtration system; installed the OSMOSIS System under the sink for drinking water, and ran a line from it to our refrigerator for the ice maker. Logan then explained everything to my wife and I about all he installed. Awesome experience, can’t recommend Culligan enough!

Mark Swanson

Professional, personal, knowledgeable.

Stephen Kibby

Wes is very prompt in communication and explaining options for the service and equipment we were interested in. Very polite, courteous, and great counseling us. Great representative for Culligan.

Chris B.O. Agala, Ph.D.

Alex did a wonderful job, he’s patient and professional. He explained the workings of the RO and UV lights systems expertly. Much appreciated! Thanks for helping us have clean and safe drinking water.

Allen Hembree

My initial meeting with Culligan was great! Very enlightening and they clearly explained all our options.

Logan was very professional. He worked cleanly and efficiently.

Rose Gibson

Alex found the issue with our softener as soon as he arrived. Fixed the issue in about 5 minutes. Alex was very friendly. Culligan was almost kind enough to get us an appointment time very quickly since we had a leak in our system.

Cristel Wesley

Excellent service, answered all our questions and helped figure out some of the why on our water situation.

Chris Jackson

Marcus was very knowledgeable and precise while explaining what he was changing out with my filters and any recommendations. Would highly recommend.

Will Salmon

Wes was very friendly and knowledgeable about the different packages and the water in the area. I had a barrage of questions and he answered them all right away. I walked away feeling confident in service that would be provided. I do think the charge every 3 years is a little high but overall seems to be a set of great products. The good thing was I didn’t feel like was being sold, manipulated, or tricked into buying anything.

Positiveenergy 10

Rob and Jack were so friendly and knowledgeable. Thank you for your professionalism!

Charlotte Musser

Matt was informative, helpful and pleasant as he explained the Culligan services. Highly recommend.

Ashleigh Maiers

My water situation is complex (well on a lake lot) and my standards are high. Chris and his team worked to get EXACTLY what I need and after months of research I am sure only Culligan could deliver on my expectations. A++. I would never use anyone else to protect the water for my family.

Dean Crue

I’ve been using Culligan Charlotte for three years and have had a great experience. Today, one of their technicians, Marcus, who has been to my house before, did an outstanding job for my annual service on our water softener system

Greg Propst

It’s May 13th 2025 and Jack Terell with Culligan out of Charlotte N.C. Has came by to service our water Softener and Filter System ! Jack is a Good Guy,Knows his job well and Doesn’t waste any time getting it done ! It’s Always good to chat with Jack while he is changing filters and adding salt and checking out our system! If you need a Water Softener System talk to Culligan and have Jack to put you one in ! We have had ours for 4 years and I wouldn’t go without it ! Thanks Culligan and Jack Terell , Greg Propst

Joel R

I recently had a whole home water filtration and softening system installed by Alex from Culligan of Charlotte, and I couldn’t be more impressed with the experience. From start to finish, Alex was incredibly professional, knowledgeable, and efficient. The installation was clean, well-planned, and executed with great attention to detail. It’s clear that Alex has a strong understanding of both the Culligan systems and plumbing in general. He took the time to explain everything thoroughly and made sure everything was working perfectly before wrapping up. I highly recommend Alex and Culligan of Charlotte for anyone looking to improve their home’s water quality!

JCHLKW SC

Jack Terell is a great tech the best i have experienced with this location yet. Very personable and very knowledgeable

Marie C

Wes was extremely professional and quickly addressed our issue. He clearly explained the pricing for both the services and equipment he recommended for our home. Highly satisfied—10/10!

gail myres

Great service - we are so thankful they picked up the ball that Greensboro dropped. We love Culligan products and love their genuine commitment to their customers. Thank you Culligan of Charlotte!

Kallee Sullivan

Just had our system installed and the customer service was excellent. Chris Reynolds walked us through everything and was super detailed about our options and helped us make the best decision for our needs.Alex Sistare is the one who installed the system and he was very knowledgeable and made installed everything very quickly.I would highly recommend both of them to anyone!

David Zamarin

Wesley (Wes) Reynolds, the rep who came over, was super knowledgable and very helpful going above and beyond to help us understand all of the options. He was the perfect blend of information and assurance that allowed us to make a great decision for a whole home filtration system + an extra RO system for drinking water.

Don Wendelken

Arden arrived on time and explained the system that fits my needs. No pressure and very informative. Thanks!

Ben Cooper

Culligan always does a great job on our home filtration system. Rob was very prompt and everything was done in a timely manner. Thanks for the great service.

Jorge Medina

My technician Marcus, was punctual, very thorough, courteous and professional. Thank You so much for the excellent service. A+

James McNamara

Jack is the best bar none

Rick Plummer

Very friendly and knowledgeable. Our second system. Moving to a new house and taking culligan with us. Thanks. Jack Terrell came out and changed our sediment filter. Great job and very personable.

Ogsan1

Wes was AMAZING!! He is a great representative of this company. His enthusiastic approach made an awesome impression. Thanks Wes

Terry Price

Rob was excellent, friendly, and knowledgeable. Rob even cleaned up afterward! Rob was able to answer all of my questions. I definitely appreciated the text that provided a tracking link so that I would be ready for him. Yes. I would recommend Culligan, they may not be the most inexpensive, but they know their "stuff"!

Jonathan McDonald

Jack Terell performed the annual maintenance on our system today. Jack was extremely professional, knowledgeable, thorough, and courteous. He completed the job efficiently, but took the time to answer questions and was helpful in reestablishing the Culligan App's connection to our Wi-Fi. Could not have been more pleased with the level of customer service that Jack provided.

QO Meg

Culligan kept me very well informed about the technician’s progress in his travels to get to me. The technician, Logan, was prompt, efficient, and very easy to work with. His manner was absolutely thoroughly professional, yet friendly. He did a great job, and kept me apprised of the situation throughout.

Theresa Vozza Nicolosi

Rob Woodlief is professional and courteous. He took time to explain the service and how the system works. He demonstrates his breadth of expertise and desire to provide the best possible customer service.He was detailed in informing us of the benefits of the filtration system.

Susan Yeager

Mr. Terrell was very knowledgeable, efficient, quite capable and exceptionally good at his job. He answered all of our questions understandably and provided good advice. I can’t imagine anyone giving him a lower rating than 5 stars.

Frank Espinosa

Done on time and done when they said they would! Installer was very nice and took the time to explain everything you need to know and what you need to check if somrthing goes wrong. Great guy i recond him a lot.

Lynn McIntyre

Chris was very efficient and explained all of our options and pricing. Very nice and helpful.

Robbie Eichenbaum

Rob performed all testing and explained in detail. He told me when regeneration would occur. He estimated my cost before services were completed. I felt like I was getting an honest service call. He of course was timely, friendly and courteous. Culligan was responsive to my requests.

Good one

Jack Terell was on time and help replaced the filter .Thanks a lot Jack and culligan!

Dale Sarjeant

Chris Reynolds easily walked me through the whole process and details. Excellent explanation!

Melissa Montiel

We are very happy with our system and our technician, Marcus, was amazing! He was super efficient, professional and did a great job with installation. 10/10!!

Mary Reid

Culligan of Charlotte makes you feel like family. April the manager is a pleasure to deal with & Jack the technician is very friendly informative & thorough.

Travis Willmann

From start to finish 5 star service. Both the salesman and the service technician were very knowledgeable and absolutely the nicest people. Matt and Mr. Taylor were a pleasure to work with.Thank you!

Ken Morosko

Taft was professional and on time. We are very happy with the installation.

NSF Certification | Culligan of Charlotte

UL Certified Company in Charlotte, Concord, Gastonia, Rock Hill, Huntersville

Water Quality Association Tested and Certified Under Industry Standards

The good news is that Culligan of Charlotte can remove those harmful THMs and VOCs from your water supply.

So how can you get started? The first thing we’ll need to do is to test your waters chlorine levels as well as other impurities. If your water does need treatment, we can install a water treatment system that will remove the bad test and odor as well as other impurities from the water, giving you and your family safe worry free water. High-THM water is a serious matter, so if you believe your water may be contaminated then you need to contact us right away. (Especially if you are pregnant or nursing.) Just fill out the form below to get started with your water test. As part of our examination, we will also:

Test your water
Inspect your plumbing
Provide you with treatment options
Make sure you’re completely educated on your water needs
Offer full laboratory water test if you’d like an in-depth analysis

Culligan of Charlotte has been around since 1984 and we’ve been in the Charlotte Metro communities for over 41 years. You cannot serve a community for that long unless you take care of your customers.

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Are You Concerned About Water Chlorination Or Trihalomethanes (THMs) In Your Water?

What our clients say

The good news is that Culligan of Charlotte can remove those harmful THMs and VOCs from your water supply.

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