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Does Your Water Smell Like Sulfur or Rotten Eggs?

Find out how to fix this problem, quickly–with the help of your friendly Culligan Man

What our clients say

There’s a reason Culligan of Charlotte is the best water treatment company in Charlotte Area with over 355 4.6-Stars Google Reviews.

Jack came this week for my 6 months servicing. He was courteous, patient, knowledgeable and answered all my questions. All necessary services were done. And, he was great with my dogs!Ty and the Culligan team have been great. They are very responsive and always professional!Rob came today to address a concern in the crawlspace. He was here within a few hours of my call and took care of the problem! Friendly, professional, and efficient. Thank you!Brandon was terrific today. He came on time, took care of the filter, added salt and checked the system when finished. A very efficient visit!
Very personable and knowledgeable technician. Tested our water and communicated the results.
I hate when they ask for a review before you know if the product works well!!! But YES, the employee named Logan was very polite & informative. I was surprised to see that he was the only one (for what I expected to be a 2 man job)! He had a good attitude & was familiar with the mountain area. Even told me that Culligan was expanding this way to Hickory. I am very much looking forward to iron/rust free water! So stay tuned. But, so far , so good:)THIS WAS AN OLD REVIEW….Happy to say that my recent “Culligan Man” was great!!!Funny, as i remember the old TV commercials about calling you Culligan Man as they would show hom sitting thete, waiting for a call… WELL, guess what? Here i thought i needed service BUT all was good! He did teach me how to set the timeAND told me then what tome it would ho into automatic regeneration. Also, how to close it off ( drain half tank) and prepare the house gor winter! Brandon was his name, told me to call and they eould save me the service call by walking me through step by step. Good and Patient guy!
Been a customer for five years. Love this company. Rob the technician was fantastic and kept me well informed
Have used and appreciated over 10 years or more. Love your Rob, competent and professional!!
Just had an annual inspection of my filtration system and all was fine with the system. The technician Brandon Yerkes was knowledgeable, courteous and a credit to the company. I would definitely recommend Culligan to anyone seeking to improve their household water supply.
On time, friendly, respectful and efficient.
The communication was great and Brandon our service tech today was so amazing thorough explaining everything he was doing and why. We could not be more pleased with our Culligan equipment and their support
Rob was great. He was personable, friendly, informative, and explained what was in our water. He made a suggestion that we will be considering to ensure the best water quality for our home.
My technician Marcus Dwaileebe from Culligan of Charlotte was courteous, informative, and efficient during his visit. He provided a thorough overview of what I was to expect during his visit and even an estimated cost of what the service would be. It was great to meet him and hope he’s my same technician going forward.
Brandon was very efficient and knowledgable young man. He was so good at answering my many questions. We are very pleased with our experience. We would recommend Culligan and Brandon to anyone who has water issues!!!
Marcus did a rebed of our water softener. He was quick and efficient and our water pressure is back up to where it is supposed to be.
Just had the annual checkup on my softener. Brandon answered all my questions and gave me some heads-up as well. A+ this year!
Prompt arrival, knowledgeable and helpful. Above all, honest about what he thought was best for our family and home, and that’s very much appreciated.
I recently had my recommended yearly check up completed by Culligan of Charlotte and my tech, Brandon Y. was awesome! It was pouring rain and he took great care in making sure to not track mud inside. He answered all of my questions and showed me what I needed to do to keep my water softener system preforming at it's best. I had my system installed about 2 years ago. I have had no issues with it and it works great! I have well water and before I had it installed my black faucets and shower heads always looked dirty because of white residue spots but now they stay nice and clean.
Everyone at Culligan of Charlotte were absolutely great to work with. From their Sales person, technician to their CEO they demonstrated their highest level of customer support and work on providing the perfect solution. We couldn't be more pleased!!
Brandon recently did our annual filter install and maintenance. He was very professional, timely, knowledgeable, and friendly. Thanks to Culligan and their team who provide helpful reminders and great service.
Great prices, and great service. That’s all you can ask for, and Matt Surratt and the team at culligan provide exactly that
Brandon was hands down the best technician!!!! Super knowledgeable regarding our system, professional and pleasant!
Arden was very. knowledgeable and took the time to explain different options for water filtration. He offered a good financing option, and scheduling for installation was also easy. I appreciate his time and knowledge. I look forward to getting my system installed next week!
Arden was outstanding and helped us choose what was right for us. He is a valuable employee. Happy 12th year with Culligan! Patricia and Randy
Arden was extremely knowledgeable and very friendly! He went above and beyond what we expected to help us with our water issues! I highly recommend Culligan if you are experiencing any water issues!
Excellent service. Very pleased with everything done. Very polite and qualified young man.
Matt came out to sow us some options on getting quality drinking water.We decided on the hot/cold option that sits on the counter. We decided on owning instead of renting and it's a good $25-$30 cheaper than renting a cooler that holds 5 gallon bottles. It will be installed Monday and we can't wait!!
Arden was so knowledgeable, such a nice person, explains the steps and normal process, and it seems like they dont hard sell you right away. All and all they offer an amazing service and knowledge about our water that we all desperately need in order to improve our families health.
Great experience working with Culligan. Very happy with my initial experience with Arden and Alex.
Rob Woodlief's was on time, efficient, and exceptionally friendly. Culligan does it the right way.
Rob was timely, friendly and servicing was great. The Culligan water system has been the best decision we ever made. Culligan’s service guys are always like family coming home! Rob is even Smokey approved!!
Arden arrived on time and explained the system that fits my needs. No pressure and very informative. Thanks!
Marcus is great! He doesn’t give me any bull. He just tells me like it is! Have had Culligan for 25 years and never been unhappy!
Clay Rogers did an outstanding job. Smooth scheduling and an easy RO installation. Thank you for job well done!
Culligan’s water filtration service is good overall, but I’m giving it 4 out of 5 stars due to some unexpected charges. Even for the annual maintenance visit, they charge around $130, which I didn’t anticipate. Additionally, if the app doesn’t work on your phone, they charge between $100–$200 just to come out and set it up.My concern is that the app and system are part of their service, so customers shouldn’t have to pay extra when something on their end isn’t working properly. Because of these additional costs, my experience hasn’t been completely satisfying.
I had an incredible experience with my Culligan install. The water is already tasting better, and I’m so excited to be clean water running through my whole house. The shower with soft water was amazing too. Not only that, but Alex and Dalton did an incredible job. Not only were they efficient, but they were educating me along the way. Good to see how much they care. Even my pups loved them!!! 5 stars isn’t enough! Thank you…
My experience with Matthew today excellent he was very friendly and knowledgeable
I am so happy with my Culligan water equipment. I have a softener, an RO system and just got a chlorination system. Arden is the best. He gives you the best options for your water but doesn’t push you to buy anything. Alex and Dalton did the installation and they did an awesome job!!! Would recommend to anybody having any kind of water issues.
Super friendly service and outstanding quality of water filtration!! Would never go back to unfiltered water. Rob (technician on last service visit) is also a genuinely friendly person and had a great time talking about vinyl collections and audio production!
Great work done by Jack Terell on our annual maintenance!
Very happy with Jack Terrell
We were looking for a whole house water filtration system. Arden tested our water and was able to provide us with a great solution that didn't break the bank.
Did a great job. They were accommodating and easy to work with.
Fantastic service!!!
The gentleman did a wonderfuljob and he's also very nice and pleasant.I still find prices a bit too high but not his fault.u
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100% Satisfaction Guarantee Worlds most efficient NSF Certification | Culligan of Charlotte UL Certified Company in Charlotte, Concord, Gastonia, Rock Hill, Huntersville Water Quality Association Tested and Certified Under Industry Standards

Usually, if your water smells like sulfur or rotten eggs, the reason is because your water has high Hydrogen Sulfide (H2S) content.

H2S is a gas that is released from the earth and finds its way into groundwater. It’s especially common in well water located near shale, sandstone, coal, peat, or oil.

(Occasionally, a rotten-egg smell in your water could also be caused by a water heater or by sewage pollution in your water. If you’re on city water, the most likely explanation is your water heater.)

A rotten-egg smell in your water may be strongest right after turning the water on, as heat forces the gas out of the water and into the air
H2S dissolves in water to create a weak acid that can corrode metal pipes

Negative Effects of H2S

In addition to potential health risks, having H2S in your water can cause all sorts of annoying problems. H2S in your water can:

  • Cause coffee and tea to be discolored and taste funny
  • Corrode metals (steel, copper, iron, brass), including silverware
  • Cause foods cooked with water to taste “off”
  • Create yellow or black stains in your bathroom and kitchen 

How Do You Fix It?

Here at Culligan, you can find everything you need to get rid of H2S and that sulfur/rotten-egg smell from your water.

The first step we have to take is to test your water, so we can be sure of the real cause of the rotten-egg smell.

Fortunately, here at Culligan we offer this service free. One of our water experts will come to your home to test the water (you can’t send it away to a laboratory because H2S is a gas and could dissipate during transport) and let you know the source of your rotten-egg smell. You’re under no obligation whatsoever. 

Culligan water treatment systems can completely remove the rotten-egg smell from your water

To get in contact with us and schedule your free water test, just fill out this quick form to contact us: