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Water Softener

Charlotte’s Trusted
Water Softener Since 1984

Say goodbye to dry skin, dingy laundry, and hard water headaches. Get soft, skin-friendly water from Culligan High-Efficiency Water Softeners!

Only 7 Free Water Tests Left in Charlotte This Week!

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Why Choose Culligan Water Softeners

As the World’s Most Efficient* Water Softener, Culligan helps prevent scale buildup, extending the lifespan of your plumbing and appliances, all while also reducing cleaning supply costs up to 75% & maximizing savings on salt, water, and electricity by up to 46%.

World's Most Efficient*

Save on water, energy and salt with our high-efficiency systems.

Smart Features

Track water usage, set conversation goals and get service alerts.​

Convenient Salt Delivery

Get salt refills delivered right to your door whenever you need it;

Water Softener Benefits​

The Culligan HE Water Softener Is “The World’s Most Efficient Water Softener”​. With soft water, you can protect yourself and your family from the damage hard water can do in Charlotte.

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Appliances That Last Longer
Protect your water heater, dishwasher, and washing machine from limescale buildup—fewer repairs, more savings.
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Soft Hair & Smooth Skin

Dry, itchy skin? Dull, brittle hair? Soft water makes every shower feel like a fresh start.
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Clothes That Stay Softer & Brighter

Keep your clothes looking vibrant and feeling soft longer. Your towels will stay fuller and fluffier too!
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Cut Cleaning Costs in Half
Save up to 50% on detergents, soaps, and shampoos. Soft water does the hard work, so you don’t have to.
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Industry-Leading Warranty

Get peace of mind with Culligan’s 30-day money-back guarantee and a limited lifetime warranty on all softeners.
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Convenience & Control

Get salt refill alerts, maintenance reminders, and troubleshoot remotely with the Culligan Connect App. Track water usage, set conservation goals, and customize water types.

What our clients say

There’s a reason Culligan of Charlotte is the best water treatment company in Charlotte Area with over 355 4.6-Stars Google Reviews.

Today Brandon Yerkes completed our first annual water softener system for Culligan. He patiently answered all of my questions and was very professional and thorough.
Our technician Brandon Yerkes was a total professional. Polite, knowledgeable, and a real asset for Culligan. While servicing our RO filter system, he also took the initiative (in a low key way) to talk about a whole house water system. You could tell he loved his work and was a great employee.
As always on time on target
Jack came this week for my 6 months servicing. He was courteous, patient, knowledgeable and answered all my questions. All necessary services were done. And, he was great with my dogs!Ty and the Culligan team have been great. They are very responsive and always professional!Rob came today to address a concern in the crawlspace. He was here within a few hours of my call and took care of the problem! Friendly, professional, and efficient. Thank you!Brandon was terrific today. He came on time, took care of the filter, added salt and checked the system when finished. A very efficient visit!
Very personable and knowledgeable technician. Tested our water and communicated the results.
I hate when they ask for a review before you know if the product works well!!! But YES, the employee named Logan was very polite & informative. I was surprised to see that he was the only one (for what I expected to be a 2 man job)! He had a good attitude & was familiar with the mountain area. Even told me that Culligan was expanding this way to Hickory. I am very much looking forward to iron/rust free water! So stay tuned. But, so far , so good:)THIS WAS AN OLD REVIEW….Happy to say that my recent “Culligan Man” was great!!!Funny, as i remember the old TV commercials about calling you Culligan Man as they would show hom sitting thete, waiting for a call… WELL, guess what? Here i thought i needed service BUT all was good! He did teach me how to set the timeAND told me then what tome it would ho into automatic regeneration. Also, how to close it off ( drain half tank) and prepare the house gor winter! Brandon was his name, told me to call and they eould save me the service call by walking me through step by step. Good and Patient guy!
Been a customer for five years. Love this company. Rob the technician was fantastic and kept me well informed
Have used and appreciated over 10 years or more. Love your Rob, competent and professional!!
Just had an annual inspection of my filtration system and all was fine with the system. The technician Brandon Yerkes was knowledgeable, courteous and a credit to the company. I would definitely recommend Culligan to anyone seeking to improve their household water supply.
On time, friendly, respectful and efficient.
The communication was great and Brandon our service tech today was so amazing thorough explaining everything he was doing and why. We could not be more pleased with our Culligan equipment and their support
Rob was great. He was personable, friendly, informative, and explained what was in our water. He made a suggestion that we will be considering to ensure the best water quality for our home.
My technician Marcus Dwaileebe from Culligan of Charlotte was courteous, informative, and efficient during his visit. He provided a thorough overview of what I was to expect during his visit and even an estimated cost of what the service would be. It was great to meet him and hope he’s my same technician going forward.
Brandon was very efficient and knowledgable young man. He was so good at answering my many questions. We are very pleased with our experience. We would recommend Culligan and Brandon to anyone who has water issues!!!
Marcus did a rebed of our water softener. He was quick and efficient and our water pressure is back up to where it is supposed to be.
Just had the annual checkup on my softener. Brandon answered all my questions and gave me some heads-up as well. A+ this year!
Prompt arrival, knowledgeable and helpful. Above all, honest about what he thought was best for our family and home, and that’s very much appreciated.
I recently had my recommended yearly check up completed by Culligan of Charlotte and my tech, Brandon Y. was awesome! It was pouring rain and he took great care in making sure to not track mud inside. He answered all of my questions and showed me what I needed to do to keep my water softener system preforming at it's best. I had my system installed about 2 years ago. I have had no issues with it and it works great! I have well water and before I had it installed my black faucets and shower heads always looked dirty because of white residue spots but now they stay nice and clean.
Everyone at Culligan of Charlotte were absolutely great to work with. From their Sales person, technician to their CEO they demonstrated their highest level of customer support and work on providing the perfect solution. We couldn't be more pleased!!
Brandon recently did our annual filter install and maintenance. He was very professional, timely, knowledgeable, and friendly. Thanks to Culligan and their team who provide helpful reminders and great service.
Great prices, and great service. That’s all you can ask for, and Matt Surratt and the team at culligan provide exactly that
Brandon was hands down the best technician!!!! Super knowledgeable regarding our system, professional and pleasant!
Arden was very. knowledgeable and took the time to explain different options for water filtration. He offered a good financing option, and scheduling for installation was also easy. I appreciate his time and knowledge. I look forward to getting my system installed next week!
Arden was outstanding and helped us choose what was right for us. He is a valuable employee. Happy 12th year with Culligan! Patricia and Randy
Arden was extremely knowledgeable and very friendly! He went above and beyond what we expected to help us with our water issues! I highly recommend Culligan if you are experiencing any water issues!
Excellent service. Very pleased with everything done. Very polite and qualified young man.
Matt came out to sow us some options on getting quality drinking water.We decided on the hot/cold option that sits on the counter. We decided on owning instead of renting and it's a good $25-$30 cheaper than renting a cooler that holds 5 gallon bottles. It will be installed Monday and we can't wait!!
Arden was so knowledgeable, such a nice person, explains the steps and normal process, and it seems like they dont hard sell you right away. All and all they offer an amazing service and knowledge about our water that we all desperately need in order to improve our families health.
Great experience working with Culligan. Very happy with my initial experience with Arden and Alex.
Rob Woodlief's was on time, efficient, and exceptionally friendly. Culligan does it the right way.
Rob was timely, friendly and servicing was great. The Culligan water system has been the best decision we ever made. Culligan’s service guys are always like family coming home! Rob is even Smokey approved!!
Arden arrived on time and explained the system that fits my needs. No pressure and very informative. Thanks!
Marcus is great! He doesn’t give me any bull. He just tells me like it is! Have had Culligan for 25 years and never been unhappy!
Clay Rogers did an outstanding job. Smooth scheduling and an easy RO installation. Thank you for job well done!
Culligan’s water filtration service is good overall, but I’m giving it 4 out of 5 stars due to some unexpected charges. Even for the annual maintenance visit, they charge around $130, which I didn’t anticipate. Additionally, if the app doesn’t work on your phone, they charge between $100–$200 just to come out and set it up.My concern is that the app and system are part of their service, so customers shouldn’t have to pay extra when something on their end isn’t working properly. Because of these additional costs, my experience hasn’t been completely satisfying.
I had an incredible experience with my Culligan install. The water is already tasting better, and I’m so excited to be clean water running through my whole house. The shower with soft water was amazing too. Not only that, but Alex and Dalton did an incredible job. Not only were they efficient, but they were educating me along the way. Good to see how much they care. Even my pups loved them!!! 5 stars isn’t enough! Thank you…
My experience with Matthew today excellent he was very friendly and knowledgeable
I am so happy with my Culligan water equipment. I have a softener, an RO system and just got a chlorination system. Arden is the best. He gives you the best options for your water but doesn’t push you to buy anything. Alex and Dalton did the installation and they did an awesome job!!! Would recommend to anybody having any kind of water issues.
Super friendly service and outstanding quality of water filtration!! Would never go back to unfiltered water. Rob (technician on last service visit) is also a genuinely friendly person and had a great time talking about vinyl collections and audio production!
Great work done by Jack Terell on our annual maintenance!
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100% Satisfaction Guarantee Worlds most efficient NSF Certification | Culligan of Charlotte UL Certified Company in Charlotte, Concord, Gastonia, Rock Hill, Huntersville Water Quality Association Tested and Certified Under Industry Standards

Upgrade Your Shower & Skincare Routine

Start enjoying the benefits of softer water for you & your family with a Culligan Water Softener.

Compare Water Softeners

Unsure of which water softener your home may need? Learn how these systems work, then review the comparison chart below to help determine which one may be right for you.
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Smart HE 1”
Water Softener
  • Remotely monitor and control
  • Set water usage goals
  • Track water usage
  • Daily monitoring system diagnostics
  • Third-party certified and backed by a comprehensive warranty
  • Bypass via Culligan Connect App (or wihtin unit for standard options)
  • Can be used outdoors
  • Automatic service notifications sent directly to your Culligan Water expert
  • Water softening control to customize the feel of your water
  • Aqua-Sensor technology automatically adjust to changes in hardness, keeping water soft and reducing salt usage
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Smart HE
Twin Softener​
  • Remotely monitor and control
  • Set water usage goals
  • Track water usage
  • Daily monitoring system diagnostics
  • Third-party certified and backed by a comprehensive warranty
  • Bypass via Culligan Connect App (or wihtin unit for standard options)
  • Can be used outdoors
  • Automatic service notifications sent directly to your Culligan Water expert
  • Water softening control to customize the feel of your water
  • Aqua-Sensor technology automatically adjust to changes in hardness, keeping water soft and reducing salt usage
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Smart HE Municipal Water Softener​
  • Remotely monitor and control
  • Set water usage goals
  • Track water usage
  • Daily monitoring system diagnostics
  • Third-party certified and backed by a comprehensive warranty
  • Bypass via Culligan Connect App (or wihtin unit for standard options)
  • Can be used outdoors
  • Automatic service notifications sent directly to your Culligan Water expert
  • Water softening control to customize the feel of your water
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Smart HE
Softener-Cleer​
  • Remotely monitor and control
  • Set water usage goals
  • Track water usage
  • Daily monitoring system diagnostics
  • Third-party certified and backed by a comprehensive warranty
  • Bypass via Culligan Connect App (or wihtin unit for standard options)
  • Can be used outdoors
  • Automatic service notifications sent directly to your Culligan Water expert
  • Water softening control to customize the feel of your water
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Select Series™ and
Select Plus Series™
  • Daily monitoring system diagnostics
  • Third-party certified and backed by a comprehensive warranty
  • Can be used outdoors

Water Softener FAQs

Culligan Water offers a full-service installation to make getting started with your new system even easier. Your trained Culligan Water expert will expertly connect your water softening system to the water supply, the drain and the salt-filled brine tank, and you’ll be all set. The average installation takes about 2-4 hours.

Watch: What to expect at Your Water Softener Installation

The price of a Culligan water softener will depend on the system as well as its features, efficiency, durability, capacity and more. Culligan Water offers flexible payment plans whether you choose to rent, purchase or finance. Schedule a free, in-home consultation today and a Culligan Water expert will help you determine what your home needs.

Water softeners work through basic chemistry. The main tank of water softening systems is filled with negatively charged resin beads. Meanwhile, hard water is caused by high amounts of calcium and magnesium, which are both positively charged molecules. As hard water pumps through a water softener, the calcium and magnesium are attracted to the resin beads and removed from your water.

To help determine the appropriate size for your water softener, your local Culligan Water expert will assess factors like the hardness of your water, household water usage and flow rate. Schedule a free, in-home consultation today to get custom recommendations based on your home’s needs.

If you’re dealing with the unfavorable effects of hard water — like dry skin and hair, limescale buildup around faucets and showerheads, soap scum on shower walls or too much wear and tear on your water-using appliances — you may need a water softener. That said, remember that not all systems were created equal. With Culligan Water, you can rest assured that you’ll get a full-service partner, quality products with durability and an established brand you can trust.

Watch: Hard Water: What are the Signs and Causes?

Get Softer Water For Your Home & Your Family

Choose Free Water Test from the options below and schedule your free home water test today
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100% Satisfaction Guarantee Worlds most efficient NSF Certification | Culligan of Charlotte UL Certified Company in Charlotte, Concord, Gastonia, Rock Hill, Huntersville Water Quality Association Tested and Certified Under Industry Standards