Call the Culligan tech! I had a complicated water problem: a water leak in the basement where the utilities for the house were, low water pressure (we have a well and an irrigation system), water treatment equipment, a neutralizer from another vendor. In other words many potential points of failure. I had a plumber come and he found a drain pipe that had a sleeve that came apart. Fixed that. No joy. Had Culligan come out and check their equipment and service it. They found nothing, but couldn't check the neutralizer tank for leaks because it wasn't theirs. Many potential problems. So I called Culligan, and explained my dilemma. I needed a plumber, someone that knew their equipment. They had a plumber, Taft, and sent him out. He found a leak in my bladder tank. I ordered a larger 15 gallon tank and Taft installed it. Water pressure dropped. He installed a new pressure switch on the tank. Still had low pressure. He named a couple of other possibilities which I checked out, and told me the pump was continuously running. I called Carolina Well. After trouble shooting the well components , narrowed it down to the pump. Well company installed new pump. Fixed the pressure problem. Then called Ric Exotic landscape. They found 3 leaks in the irrigation system and repaired them. Then I called JGL Repair and then found the condensation drain from the central a/c unit was completely clogged and not draining into the sump pump at all. He repaired it and fixed another source of water draining onto the basement dirt floor. Then I recalled my last two electric bills were noticeably higher by about 1,000 kWH per month, maybe from the pump running 24X7? We'll see if it goes down this coming month. What a conundrum. Taft from Culligan as well as the management were very competent and patient. They helped me navigate my way to the needed solutions despite the fact that ultimately none of the problems were their problem. Thank you Culligan!